These are the scripts used for usability testing a library discovery layer (Primo-Alma) at the University of Wisconsin-Milwaukee. In usability testing, participants are recruited to perform a set of common research tasks. By observing how these tasks are completed (or in some cases fail to be completed), you can learn what works and what does not with your website's structure, terminology, and design elements; along with patron feedback and internal requests, usability testing provides an additional mechanism for identifying areas needing improvement.
Hubbard, John, "Search@UW (Primo-Alma) Usability Testing Materials" (2015). UWM Libraries Other Staff Publications. Paper 5.